Privacy Policy
Summary
- ✓We collect only data necessary for drone flight management and compliance
- ✓Your data is stored securely in Switzerland with encryption
- ✓We never sell your personal data to third parties
- ✓We comply with Swiss FADP, GDPR, and aviation regulations
- ✓You have full rights to access, correct, and delete your data
1. Introduction
Volantis Ops ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we handle your personal data. This Privacy Policy explains our data practices when you use our professional drone management platform.
Volantis Ops is operated from Switzerland and fully complies with the Swiss Federal Act on Data Protection (FADP/nDSG) and, where applicable, the European Union's General Data Protection Regulation (GDPR).
Data Controller
Switzerland
support@volantisops.app
2. Information We Collect
👤 Personal Information
- • Name, email address, phone number
- • Postal address and location
- • Pilot license details and certifications
- • Company registration information
- • Login credentials (passwords encrypted)
✈️ Flight & Operational Data
- • Flight plan details (dates, times, locations)
- • Drone and equipment information
- • Pre/post-flight checklists
- • Flight logs, telemetry, and duration
- • SORA risk assessments
🖥️ Technical Data
- • IP addresses and device information
- • Browser type and version
- • Session data and cookies
- • Usage analytics and logs
📍 Location Data
- • Flight area polygon coordinates
- • Takeoff and landing locations
- • Geographic risk assessment data
- • Device GPS (with permission)
3. Legal Basis for Processing
We process your personal data based on:
Contract Performance
To provide our drone management services as agreed
Legal Obligations
To comply with FOCA requirements, aviation regulations, and Swiss law
Legitimate Interests
To improve our services, ensure platform security, and prevent fraud
Consent
For marketing communications and optional features (revocable at any time)
4. How We Use Your Information
6. International Data Transfers
Your data is primarily stored and processed in Switzerland. If data is transferred outside Switzerland or the EEA, we ensure adequate protection through:
- ✓Standard Contractual Clauses (SCCs) approved by the European Commission
- ✓Adequacy decisions by the Swiss FDPIC or European Commission
- ✓Other legally recognized transfer mechanisms
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Active Account Data | Duration + 10 years |
| Flight Logs | Minimum 5 years |
| Financial Records | 10 years |
| Deleted Account Data | 90 days |
8. Your Rights
Under Swiss data protection law (FADP) and GDPR, you have the following rights:
Access
Request a copy of your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your data
Restriction
Limit how we process your data
Portability
Receive data in machine-readable format
Objection
Object to processing based on legitimate interests
To exercise these rights, contact us at support@volantisops.app. We will respond within 30 days.
9. Data Security
We implement robust technical and organizational measures to protect your data:
Encryption
TLS/SSL in transit, AES-256 at rest
Access Controls
Role-based authentication and authorization
Security Audits
Regular vulnerability assessments
Employee Training
Staff trained on data protection
Incident Response
Documented procedures for security events
Secure Infrastructure
ISO 27001 certified data centers
11. Children's Privacy
Volantis Ops is designed for professional drone operators and is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we discover that we have collected data from a minor, we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use of Volantis Ops after changes constitutes acceptance of the updated policy.
13. Contact Us
Supervisory Authority
You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local supervisory authority.